Importer (or exporter) isn't working

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  hilittle · Member · Jan 14, 2013 at 9:31 pm

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  Hi, I’m trying to move a wordpress.com blog to a self-hosted WordPress site. When I import the exported XML file from wordpress.com (saltandserenity.com) it doesn’t import all the files, nor does it import the media files. I’ve tried splitting the XML file into 3 chunks, but had the same issue. There is no size restriction on my new server.
  I need this moved over for a client ASAP. Help?

  The new server is here: http://cpanel4.tomahawktech.com/~saltands/

  I’ll switch over to the new domain once the new site is up and running.

  Also, how do I transfer the subscribers/followers to the new blog?

  The blog I need help with is: (visible only to logged in users)

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  hilittle · Member · Jan 14, 2013 at 9:32 pm

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  The blogs I need help with are saltandserenity.com and http://cpanel4.tomahawktech.com/~saltands/

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  timethief · Member · Jan 14, 2013 at 9:43 pm

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  Hi there,
  When you do a complete export and then import the exported XML file there is a prompt asking if you wish to include the attachments. The attachments are your images and other media.

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  hilittle · Member · Jan 14, 2013 at 10:41 pm

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  Thanks, Timethief. I should have mentioned that I had that box checked for all import attempts.

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  timethief · Member · Jan 14, 2013 at 10:44 pm

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  Okay. This thread is tagged for Staff support. Please subscribe to it so your are notified when they respond.

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  zandyring · Staff · Jan 16, 2013 at 2:21 am

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  Hi Hilary,

  I exported your site and sent you an email with the file – I included a note there as well. We’ll finish this up via email, so I will close this thread.

  Cheers!