Importer stuck
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Hi there,
I’m trying to import my Tumblr to WordPress. Several hours after I clicked the import button, still no posts had imported, so per the directions I then cleared the account information. However, when I tried to import again, it said I can’t have more than one blog importing at a time.
Can someone reset the importer from your all’s end so I could try again? Thank you!!
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’ve reset the Tumblr importer for your site so you can try again.
If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.
If the new import doesn’t complete within 24 hours, please let us know.
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Good morning –
The job status is still queued up and in line to begin. Please make sure you’ve connected the Tumblr blog to WordPress.com so that it will be successful once it starts.
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Is my import still in the queue? I’ve had it running for two and a half days — since the first staff responder restarted it at 3:44 a.m. Dec. 4 — and still not a single post has imported yet.
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Hi there,
I’ve double checked to confirm your import is still queued. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.
We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.
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