Importer won’t work after resetting

  • Unknown's avatar
    kouhaioni · Member ·

    So I had turned in the tumblr importer due to the recent blog purge and yesterday the numbers haven’t changed so I followed with the instructions to reset. But when I tried again, it still thinks there’s an import happening and I cannot try again. Should I keep waiting? I’m worried how long it may take because it’s my art portfolio and I wouldn’t want to lose it.

    The blog I need help with is: (visible only to logged in users)

  • kokkieh · Staff ·

    Hi there,

    I don’t see any running Tumblr imports on http://kouhaioniblog.wordpress.com/

    Please try again, or let me know if you’re trying to import to a different site.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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