Importing

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  koriwoo · Member · Oct 5, 2018 at 6:50 pm

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  I tried to import this morning. it doesn’t appear to have worked but when I click the link to import again it says processing. How do I verify it is successfully importing/imported?

  The blog I need help with is: (visible only to logged in users)

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  raunaqchawhan · Member · Oct 5, 2018 at 7:39 pm

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  Hello @iroksthnew

  I’m adding a “modlook” tag to this thread for staff assistance. They will be able to help you out on this. Please wait for the staff’s response.

  Have a look at this documentation that explains how to get staff attention: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

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  kokkieh · Staff · Oct 8, 2018 at 7:42 am

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  Hi there,

  I’ve reset the importer on your site so you can try again.

  From what site are you importing? If it’s from another WordPress site, please make sure that you unzip the .zip folder first, and upload the individual .xml files inside. If you upload the .zip folder it won’t work.