importing

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  drawsondawson · Member · Dec 4, 2018 at 4:00 pm

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  You can only have one running import at a time. Please wait for the current one to complete. it says this but i dont have an import going

  The blog I need help with is: (visible only to logged in users)

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  torres126 · Member · Dec 4, 2018 at 4:01 pm

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  Hi there, I’ve tagged WordPress.com staff to help you with resetting the importer. Is this to do with Tumblr, by any chance?

  If so, you’ll likely receive a response within a few hours from a staff member, but in the meantime, you may wish to take a look at this thread: https://en.forums.wordpress.com/topic/tumblr-imports/

  Once it’s reset, please bare in mind the following as advised by staff:

  Please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.

  Hope this gets resolved soon, and welcome to WordPress.com. :)

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  staff-zinnia · Staff · Dec 4, 2018 at 4:34 pm

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  Howdy –

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.