Importing

  • Unknown's avatar
    mikebryant2000 · Member ·

    Every time I try to Import I get this error message. ‘ You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.’

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

  • supernovia · Staff ·

    Hi @mikebryant2000, just updating you: this is still waiting to start. It is in the queue though. You can close the import window and check again on it later. Just leave the connection to Tumblr so it will have a way to import. Thanks!

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