importing backup

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  mikec9f7a09f177 · Member · Aug 27, 2023 at 1:15 am

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  zip file is apparently too big

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Aug 28, 2023 at 10:25 am

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  Hi there!

  On the WordPress.com Business plan, you can import directly using our built-in importer. Please check out the guide here:

  

  Import a Site » Import an Entire WordPress Site

  in WordPress.com Support

  3 min read

  If you have a website built with WordPress on another hosting provider, generally referred to as a self-hosted WordPress.org site, and want to move it to WordPress.com, use our Import Everything option. The Import Everything option will copy your existing self-hosted WordPress site to your new WordPress.com site, including your content, media, plugins, and the theme. Prerequisites A W

  As you can see, it will import your entire existing site as-is. Could you give that a try and let us know how it goes?

  If you still prefer to import using a zip file, please let us know which method you’re following to import your site. What does the zip file contain? Is it a full filesystem backup, including the database? Or did you download the backup using a plugin? Which plugin, if yes?

  We’ll be able to help you further once we have the information above.

  Thanks!