Importing errors

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  ninelivescatbehavior · Member · Dec 4, 2018 at 4:59 am

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  I’m having issues importing my tumblr blog. As per the importer prompt, it had been stuck for a long time (around four hours) with no update, so I hit ‘Clear account information’. Now when I attempt to import from the same blog, I’m told I can only have one blog importing at a time, however, I do not have any other blogs currently importing. I have tried disconnecting from Tumblr and reconnecting, but I still get the same error. Along with closing the site entirely and opening it again. Please help!

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2018 at 10:27 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.