Importing for another blog site

  • Unknown's avatar
    cloudedvxle · Member ·

    I canceled a tumblr import due to it hanging without any progress for hours (around 4+). And when canceled and retried, I’m met with:

    You can only have one running import at a time. Please wait for the current one to complete. If you need any further assistance please contact support.

    Help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member ·

    Hi there, Please read the new sticky at the top of our forums on the current tumblr import situation: https://en.forums.wordpress.com/topic/tumblr-imports/

    If it takes more than 24 hours for the import to complete, please revert to this thread and let us know.

    Regardless, I’ve gone ahead and tagged this thread for Staff attention in case they need to clear our the current import.

  • kokkieh · Staff ·

    Hi there,

    I’ve reset the Tumblr importer for your site so you can try again.

    If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

    If the new import doesn’t complete within 24 hours, please let us know.

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