Importing in process?

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  spaceagepub2014 · Member · Apr 14, 2014 at 10:43 pm

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  Hi There,

  We were blocked off from accessing our new page after trying to import / duplicate our site at proof.spacecalendar.com. After regaining access today (thank you) we wanted to import everything from proof.spacecalendar.com and it states “Processing… We’re processing your import now and will send you an email when it’s all done. If you don’t hear from us within 24 hours, please contact support, and we’ll get everything fixed.”

  We aren’t sure if your team is actually importing our site for us or if there is an error.

  Please help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 14, 2014 at 10:46 pm

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  This thread is tagged for Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  spaceagepub2014 · Member · Apr 14, 2014 at 10:50 pm

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  Thank you very much, and when this is finished I’d appreciate our URLs and name of company to be deleted from this post.

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  jackiedana · Member · Apr 14, 2014 at 11:24 pm

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  I have reset your importer for you. You can try your import again at any time.

  If you continue to have trouble with this, please let me know what kind of export file you have, where your blog was before, and how large a file it is.

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  spaceagepub2014 · Member · Apr 14, 2014 at 11:39 pm

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  Thank you. We successfully imported in with WordPress file and our site was tagged as improper. Awesome.

  Can you please delete this post so our URLS and name isn’t available?

  Thanks so much!

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  jackiedana · Member · Apr 14, 2014 at 11:53 pm

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  I’m sorry, but we do not delete support threads in the public forums, as they can be helpful to other users.

  I have removed the URLs from the thread for you, however.