Importing my Tumblr
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Hello! I’m attempting to import my Tumblr, but I’ve hit a snag. I’d tried importing a few moments ago, but then decided to clear the information and start over. In the re-attempt, I’m getting this message: ‘You can only have one running import at a time’ but I don’t see another import running. Any ideas what could be happening here? Thanks for your help!
The blog I need help with is: (visible only to logged in users)
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Hi there,
I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.
We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please give it another 24 hours, and if it hasn’t completed by then, update us here.
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Good morning! Thank you for taking a look into this.
Per Kokkieh’s suggestions and gave it another 24 hours (the last time I checked was around this time yesterday morning), but I’m getting the same message: that an import is underway, but there’s no indication that it’s happening (or has happened). What should I do at this point?
Thanks for any help you can offer!
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Hi there,
Your import is still queued and it’ll hopefully start soon. At this point I’m not able to give an estimate on how long it might take to catch up with the backlog, though.
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