importing problems

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  grumpytiefling · Member · Dec 4, 2018 at 5:59 am

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  hi. i am trying to import my tumblr, and ran into some problems. I cleared import account info, and it appeared as no blogs were importing. i clicked to start again, but it said that a blog was still importing. so i disconnected, them re connected the accounts to start over. still no luck importing, same message that a blog is importing when it appears as if no blogs are. can you please help? thank you.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Dec 4, 2018 at 10:39 am

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  Hi there,

  I’ve reset the Tumblr importer for your site so you can try again.

  If it seems to take long, please be patient and don’t try cancelling the process yourself – we’re experiencing a high volume of imports from Tumblr at the moment causing a backlog of pending imports in our system. The imports are being run in the order they are submitted.

  If the new import doesn’t complete within 24 hours, please let us know.