Importing site

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  vizantmarketing · Member · Jul 29, 2016 at 12:19 pm

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  I’m trying to import an xml file of our existing website and it has been 24 hours and is still loading.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 29, 2016 at 4:05 pm

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  What is the size of the XML file, please?
  Is the site you have the XML export file from still online?
  If yes, what is the URL?

  Sometimes the importer gets stuck. If the file is large you may have to import Posts, Pages, etc. in separate files. Or if the file is very large Staff may have to do the import.

  I tagged this thread with modlook for Staff help for you. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Jul 29, 2016 at 11:47 pm

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  Hi there,

  I have deleted the import job. Can you please try running the import again?

  https://vizantmarketing.wordpress.com//wp-admin/import.php

  If it fails again, please let us know and we can investigate further for you. Many thanks!

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  vizantmarketing · Member · Aug 1, 2016 at 12:44 pm

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  I just tried again and it says – “Simultaneous imports are not permitted.
  Try another file or contact support.”

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  vizantmarketing · Member · Aug 1, 2016 at 12:51 pm

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  It may have already uploaded. I’ll follow up if I need additional support. Thanks!

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  staff-doublebassd · Staff · Aug 2, 2016 at 2:06 pm

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  You’re welcome!