importing theme

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  aslamcharania1975 · Member · Nov 26, 2020 at 11:39 am

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  I am trying since yesterday unable to import the theme from astra, what is the problem, I have wasted my whole day

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  staartmees · Member · Nov 26, 2020 at 11:44 am

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  On what site are you trying to import a theme? On the wordpress.com platform you can only do so if you have the Business or eCommerce Plan.

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  aslamcharania1975 · Member · Nov 26, 2020 at 12:44 pm

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  I am trying to import the astra theme

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  aslamcharania1975 · Member · Nov 26, 2020 at 12:44 pm

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  I thought there might be some error but same issue in the morning too, I have to build a site and whole day I have wasted

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  kokkieh · Staff · Nov 26, 2020 at 12:50 pm

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  Hi there,

  Your account does not own any sites hosted on WordPress.com, so you’re most likely using the open source WordPress.org software at another hosting provider.

  Please contact support for the theme you’re using directly for help with this.

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/