Importing Tumblr

• 

  the1timetraveller · Member · Dec 5, 2018 at 7:22 am

  • Copy link
  • Add topic to favorites

  Hi!

  I tried importing my tumblr and no progress has been made after 24 hours. I ‘cleared account info’ and attempted to import again but got an error message stating: ‘You can only have one running import at a time. Please wait for the current one to complete.’

  The blog I need help with is https://the1timetraveller.travel.blog/

  Thanks for your help!

  The blog I need help with is: (visible only to logged in users)

• 

  kokkieh · Staff · Dec 5, 2018 at 9:01 am

  • Copy link

  Hi there,

  I’ve double checked to confirm your import is still queued. It didn’t cancel. But please do reconnect to your Tumblr account if you’ve disconnected it, as that could be preventing it from starting.

  We’re processing quite a few imports from Tumblr at the moment, which is causing a backlog of imports in our system. While it may look like your import failed, it’s just in line for processing, and luckily it’s still in the queue. Please give it another 24 hours, and if it hasn’t completed by then, update us here.

• 

  the1timetraveller · Member · Dec 6, 2018 at 7:54 am

  • Copy link

  Hi again,

  It’s been 24 hours and no progress has been made on my tumblr import. Any help would be appreciated.

  Thank you!

• 

  kokkieh · Staff · Dec 6, 2018 at 9:10 am

  • Copy link

  Thanks for checking.

  Your import is still queued, so we’re still waiting. At this point we’re unable to give an estimate on how long it might take to catch up with the backlog, though – it’s taking longer than anticipated, but the importer is running and will hopefully get to your site soon.