importing website issue

  • Unknown's avatar
    eftetahidaniel · Member ·

    Hi
    I would like to import my website from wix to WordPress. My website link is : https://www.adspconstruction.com/
    When I input the link in the linkbox WordPress seems to not be able to find the site and it displays 403 Forbidden instead of previewing and showing me my website. Why could this be?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I want to reassure you that you can disregard that error, as it’s only a preview issue. I’ve personally tested this on my end, and it appears that your content can indeed be transferred without any issues. So, feel free to proceed with the import despite the error message.

    After the import, if you’d like, you can also transfer your domain to us. For detailed instructions on how to do this, please check out this guide: https://wordpress.com/support/domains/incoming-domain-transfer/

    And by upgrading to one of our plans, you can transfer your domain for free. Also, upon successful transfer, your domain will be renewed for an additional year at no extra cost.

    Having taken a look at your site, I believe that our Premium plan would be a fantastic fit for your needs. However, if in the future you find you need additional features, like the ability to install plugins, you can effortlessly upgrade to a higher plan at any time.

    Please don’t hesitate to get in touch if you have any more questions or need further assistance. We’re always here to help.

  • fstat · Staff ·

    My apologies for the confusion in my previous response. It appears that you’ve already imported your Wix site and have chosen to upgrade to our Business plan.

    Upon further inspection, I noticed that while you have connected your domain, the process is not yet complete. To finalize this connection, you’ll need to update your domain’s name servers to the WordPress.com ones.

    Here are the instructions on Wix’s end:

    https://support.wix.com/en/article/adding-or-updating-a-records-in-your-wix-account

    And here’s our own step-by-step guide:

    https://wordpress.com/support/domains/connect-existing-domain/#step-2-change-your-domains-name-servers

    If you have any more questions or if anything is unclear, please don’t hesitate to reach out.

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