importing xml from squarespace has stopped

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  darleenwitmer · Member · Sep 21, 2018 at 3:28 pm

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  importing xml from squarespace has stopped

  The blog I need help with is: (visible only to logged in users)

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  darleenwitmer · Member · Sep 21, 2018 at 3:56 pm

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  The import is frozen/ hung for 2 hours now.
  It is an XML file 9,4 mb and there are a lot of images but only at 1.2% storage limit.

  Please advise.

  Thanks!
  Darleen

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  staff-zinnia · Staff · Sep 21, 2018 at 6:11 pm

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  Hi Darleen –

  No problem. Once in while an import gets caught up. I’ve deleted the first attempt and you can give it another try.

  It should not take longer than 24 hours for the import to process and you’ll get an email once it is through.

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  darleenwitmer · Member · Sep 21, 2018 at 6:19 pm

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  Thanks – very much.

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  darleenwitmer · Member · Sep 21, 2018 at 10:40 pm

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  HI
  IT started up with a new export file – but stopped again. Are you saying to leave oit for 24 hours and it should complete? This is an import from Squarespace and the blog has a lot of images.

  Thanks
  Darleen

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  darleenwitmer · Member · Sep 22, 2018 at 3:29 pm

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  OK there is 3 hours to go but the import is still stuck. It only managed to bring in 50 more entities before it failed again,

  Can you please kill the job again please.

  Thanks
  Darleen

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  staff-zinnia · Staff · Sep 22, 2018 at 5:27 pm

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  Hi Darleen –

  Yes, it should complete with in 24 hours. I’ll clear the job again. This time, try running it from here:

  https://melissaaverinos.wordpress.com/wp-admin/admin.php?import=wordpress

  Maybe we will have better luck.

  What is the size of the file? If it’s big, you might have better luck using a few smaller sized files.

  Import a Website