Importing Xml from Xanga but not showing up

  • Unknown's avatar
    almondpieces · Member ·

    Dear Customer Service of WordPress,

    I am trying to import XML files from Xanga and I successfully imported some of them; however, if I try to upload a xml called 27132173_6.xml, none of the posts and comments show up. The email confirm that the import was a success, but no posts or comments show up. It’s 623 KB and larger than the successful xml files (about 100-200KB). If possible, please help me process this xml file.

    Thank you very much!

    Sincerely,
    Tommy

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • nigeljoy · Staff ·

    Hi there!

    I understand that you are facing an issue with importing one specific XML export from Xanga. To investigate this further, we would need to check the XML file.

    Since the export of your site is sensitive information, it is better that we handle this issue over email.

    I have sent you an email requesting the XML file. Please reply to that email with the problematic XML file.

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