Impossibility to to get in my wordpress dashboard

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  marcelviau · Member · Apr 25, 2016 at 8:43 pm

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  Since this morning, when I try to get in my dashbord, I receive this message: ‘Fatal error: Cannot find a library with slug admin-pages/class.jetpack-landing-page. in /homepages/22/d564658163/htdocs/app564658179/wp-content/plugins/jetpack/require-lib.php on line 35’

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 25, 2016 at 8:50 pm

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  Hi there,
  That sounds very frustrating indeed, however, we don’t provide the support you need here at wordpress.COM.

  Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/