impossible connect to dashboard "not_found"

• 

  hypnosecazaux · Member · May 2, 2015 at 3:09 pm

  • Copy link
  • Add topic to favorites

  hello,

  i can’t connect to cash board, each time i try to connect , I arrive on a page of my website “mywebsite.fr/not_found”. I can see my siteweb but it’s impossible to change anything. I can’t go to my dashboard.

  Could someone help me
  Regards

  The blog I need help with is: (visible only to logged in users)

• 

  pmciano · Member · May 2, 2015 at 3:45 pm

  • Copy link

  @hypnosecazaux

  You’ve reached support for the free blogs hosted at WordPress.com. The site you’ve indicated, hypnosebasque.fr, is running a self-hosted/installed version of WordPress (using the free WordPress.org software).

  To clear up any confusion, WordPress.com and WordPress.org are two different entities. You can read more about that here:

  WordPress.com vs. WordPress.org

  Since your site is self-hosted with a different provider, support staff at WordPress.com do not have access to your site’s files or the ability to provide support for your current issue.

  You can find support for your self-hosted WordPress site here:

  http://wordpress.org/support/

  http://codex.wordpress.org/

  If you need professional help for your self-hosted WordPress site, please check out:

  http://jobs.wordpress.net/

  You may also wish to contact your host’s support team for more assistance.

  In regard to your issue, the following pages may be of assistance:

  http://codex.wordpress.org/Common_WordPress_Errors

  http://bit.ly/1EH83pr

  If you have any questions regarding WordPress.com, please let us know.