Impossible to access my blog's website and the forum.

  • Unknown's avatar

    How do I respond to offers of help when I cannot access the forum? My problem is peculiar to my iMac, my iPad and my husband’s PC. I cannot access my blog’s website but other friends and relatives can! I have tried through Safari, Google Chrome and Firefox. I have tried to contact my husband’s security sytem and my own – MacKeeper. I cannot enter the forum to reply to offers of help (thank you Kardotim) although I receive their emails. I have contacted our ISP who say there is no problem from their end. I have attempted to remove cookies and the cache (although I am not sure I have). I cannot start a new blog. The trouble began about 4 days ago after a period in July when I was away when I found I could only access the site after several minutes and now not at all. The blue bar moves across the first part of the site’s name and then stops. Has anyone got any further suggestions before I abandon WordPress or it abandons me?

    The blog I need help with is: (visible only to logged in users)

  • We won’t abandon you! Let’s do this instead — can you e-mail me at support@wordpress.com (and include For Kraft in the subject so I can be sure to take ownership)? We can converse via e-mail to avoid this trouble of not being able to continue the conversation on the forum.

    In your response, could you kindly confirm your ISP as well as visit these sites, noting if any of them aren’t loading or going really slow for you:

    http://s0.wp.com
    http://s1.wp.com
    http://s2.wp.com
    http://luv.wordpress.com/
    http://iad.wordpress.com/
    http://sat.wordpress.com/

    They all should be virtually empty looking WordPress sites.

    Thank you for your patience and your willingness to transition to e-mail for us to be able to converse!

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