Impossible to connect to my admnin page

  • Unknown's avatar
    blogmylittleplanet · Member ·

    Hi, Till few days i can’t log in to my wordpress back office and admin. The log in and password are ok but i land directly on a blank page with no error message. I’ve tried to enter my back office through my template but the pages are completly broken and i have text of wordpress info everywhere. So i tried to desactivate my plugins trhough Filezilla, but nothing changed. Could you please help me ? Thanks a lot

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Hi there,

    We’d be happy to help, but we require one vital piece of information. What is the URL of your website?

    Bare in mind that if your websites uses the self-hosted version of WordPress rather than WordPress.com, you should post in the self-hosted forums or alternatively contact your hosting prover. Note the difference here: https://en.support.wordpress.com/com-vs-org/

    Let us know this information and we’ll try and move forward. :)

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