Impossible to move subscribers from .com to .org self hosted – can anyone help?

  • Unknown's avatar

    I want to move my subscribers from knattser.wordpress.com to itsnoteasybeinggreedy.com which is self hosted. I have followed the “moving your subscribers” guidance but it doesn’t work: each time I press the “migrate” button nothing happens (tried various different browsers and on two different devices). Does anyone know how I can get wordpress or jetpack to do it for me? I have emailed jetpack twice over the weekend and had no response, and have left a forum message on the jetpack forums but no one has been able to help me yet – any advice would be much appreciated. I want to fix this quickly so that I can redirect my old site to the new site. Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Please be patient while waiting for the Jetpack support staff to respond.

  • Unknown's avatar

    Hi there,

    I see that a member of our Jetpack team helped you with this via email. If there’s anything more we can do to help, just let us know.

  • Unknown's avatar

    I’m having the same problem here too. When I click on the migrate button nothing happens like it’s a dead link. There should be a confirmation as described in the instructions here:
    http://jetpack.me/support/subscription-migration-tool/

    The blog I need help with is centrethought.wordpress.com
    I’m trying to migrate followers to centrethought.com

  • Unknown's avatar

    @centrethought

    Sure thing! I transferred your followers from centrethought.wordpress.com to centrethought.com, as requested.

    Your email followers will continue to receive email updates, and your WordPress.com followers will continue to see your new posts in the Reader. If your WordPress.com followers would like to receive email updates, as well, they can subscribe via email on your new blog.

    Please let me know if you have any questions about that!

    If anyone else needs help with this issue, please start a new forum thread so we can keep everyone’s requests straight. Thanks! :)

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