In need of help restoring my site after randomly crashing

  • Unknown's avatar
    nftown2021 · Member ·

    My site randomly stopped working. All I need is to get it back up and running so I can restore it from a backup. I am not sure what is wrong.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    This site is not hosted with us on WordPress.com, but using the open source WordPress software at another hosting provider. This is a bit different to a site hosted on WordPress.com. You can read about these differences here: https://en.support.wordpress.com/com-vs-org/

    It means we can’t help with this site.

    I’d recommend reaching out to the domain registrar for assistance to make sure everything is as it should be.

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