Inabibilty to use dashboard

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  eibl8d1a2fcc7ca · Member · Feb 7, 2024 at 3:42 pm

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  My WordPress-website is accessible, but one part of the site is not reachable anymore. If I open the dashboard, the left side is visible, but I can’t make any changements, since the larger part of the site stays simply white.

  Please help me!

  Greetings from Vienna, Albert

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  staff-doublebassd · Staff · Feb 7, 2024 at 6:53 pm

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  Hi there,

  What is the address of the site you are referring to? There is no site connected to the account you are contacting us from. Is the site hosted on WordPress.com or elsewhere?

  Please note that these forums provide support for WordPress.com hosted sites. If your site uses the open-source WordPress.org software, we won’t be able to provide direct assistance because we do not have direct access to any site hosted outside of WordPress.com. You’ll want to seek assistance in the dotorg forums:

  https://wordpress.org/support/forums/
  
  But please provide the URL, and we’ll be happy to point you in the right direction for support.
  
  Thank you!