Inability to create password
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I have tried over the past few days to create a password for my account on my company’s WordPress site. I’ve tried several times and I keep getting told to check for a reset link in my mail. None has appeared even as I tried this morning. How do I go around this?
The blog I need help with is: (visible only to logged in users)
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Hi @evangelista1,
Just to confirm your company website link is rendesign2015.wordpress.com? If not please share the link here. Or else you can reset the password using these guidelines here:
If you don’t find the reset email, just try to look into the spam folder of your email. Let me know how you get on, would be happy to assist you further.
Thanks!
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Hello @pavanraheja,
Actually, it is thenativemag.com. I tried the lost password link but it didn’t work. I just want to set a password for the new account.
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Hi again @evangelista1,
Your site thenativemag.com is a Self Hosted WordPress site(WordPress software) and not a WordPress.com site. To know more about the difference read here:
WordPress Com vs WordPress ORG
Your best way to get help would be on posting on the WordPress.org support forums here:
https://wordpress.org/support/
The issue is a common problem, here are some useful search results which might help you:
Hope this helps. Good luck in getting your issue resolved soon!
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