Inability to diasable contents

  • Unknown's avatar

    Hi!
    After thoroughly reviewing your helpful documents around disabling/enabling comments on a per-post basis, I am still unable to do so. It appears that the problem originates in the Screen Options. There is no button for me to click in my screen options that addresses comments.
    Thanks in advance for your help!
    Michelle

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there, Michelle!

    Could you please send me a screenshot of the top of your Post editor? I’d like to see what’s happening up there, as you should have that tab!

    Here’s what you should see (please click below):
    https://mamamickterry.wordpress.com/wp-admin/post.php?post=2228&action=edit

    You will see your post in the dashboard editor. In the top, right-hand area of your page, you should see this:

    Screen Shot 2014 11 14 at 11 23 23 AM

    If that’s NOT what you see, send me a screenshot, so I can better understand the issue. You can simply upload the screenshot to your Media Library, like any other image, and I’ll be able to access it from there.

    The page at the following link has some helpful tips for taking screenshots:

    Take a Screenshot

    Just let me know when there’s something I should look at.

    Looking forward to hearing from you. Thanks very much.

  • Unknown's avatar

    Hi Robyn,
    Thank you so much for the quick response!
    I reviewed your helpful example and found that my screen options are indeed different. I don’t have the standard image editing items on my computer, so I sent a screen shot to PowerPoint and uploaded it to my media library.
    No hurry on a response…it’s the weekend and I’m in no hurry.
    Thank you again for all that you do!!
    Michelle

  • Unknown's avatar

    Hi Robyn,
    Me again! Just letting you know that I took an actual screen shot with my iPhone. What you’ll see are all of the screen options check boxes I have access to. Note that it might be buried a row or so down because I’m getting ready to upload several media items for my next post.
    Again…no hurry! I’m don’t need to be able to disable comments until November 29. Thank you!

  • Unknown's avatar

    Fixed!!!
    I went through some different posts and came in “the back way” and found an option to click comments before starting a new post. Now it shows up on all of them.
    So sorry to take your time with a problem I knew I’d end up clicking enough times to fix :-)
    Thank you for all that you and your WP staff do to support us. You guys rock!!!

  • Unknown's avatar

    I am so glad you found that screen. Terrific. I wanted you to be functioning exactly as you wished. Thanks for checking in and letting us know. Take care! :)

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