Inability to edit a gallery

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  comptongcameraclub · Member · Jun 7, 2015 at 12:56 am

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  why when I click on a gallery in the Visual editing mode do I not get an Edit Gallery icon?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jun 7, 2015 at 3:51 am

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  First please point to the exact page or post you are having trouble with.

  What browser are you using?

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  justjennifer · Member · Jun 7, 2015 at 7:10 am

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  Do you see this pop-up when you click on the Gallery in the Visual Editor? (screenshot)

  If not, you may also want to work your way through the browser troubleshooting Support doc here: https://en.support.wordpress.com/browser-issues/

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  justjennifer · Member · Jun 7, 2015 at 7:17 am

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  Also, where are you trying to edit the Gallery, in the WP Classic Admin Dashboard or in the New Blue Dashboard?

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  justjennifer · Member · Jun 7, 2015 at 10:15 am

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  If this is still a problem for you, please try logging out and emptying your browser cache & cookies (which will log you out of every site you are currently logged in on). This seems to have resolved the issue for another community member.

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  comptongcameraclub · Member · Jun 7, 2015 at 3:20 pm

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  PROBLEM SOLVED. Thank you so much for all your help. The answers to your questions are 1. I was using the classic admin 2. I could not see the menu that was the main problem 3. Firefox
  The must important detail is that I emptied Firefox's cache the menu reappeared.
  Thanks again.