Inability to log into website backend / dashboard

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  egnvh5 · Member · Nov 22, 2018 at 11:44 am

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  I can’t log onto my admin site, keeps saying unregistered user and email; how do I fix this? This has been going on for some time now even though I haven’t changed any of my log in details and my account is up to date.

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  mlbnkm1 · Member · Nov 22, 2018 at 11:54 am

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  Hello @egnvh5,

  Can you please provide your website address ?

  If you’re using self hosted version of WordPress, the support forums are located here.

  https://wordpress.org/support/

  Regards,
  Melbin Mathew

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  egnvh5 · Member · Nov 22, 2018 at 11:58 am

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  Hi, Melbin,

  Thank you for your prompt response.

  I managed to get my web designer to sort it out.

  Many thanks.