Inability to upload images to website

  • Unknown's avatar
    chiffonlark · Member ·

    Hi! My client’s website is experiencing challenges when trying to upload new images to blog posts or listings. There is an error that states that any size image is unable to be uploaded to database. How can this be amended so we can upload new images to the site?

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • aleone89 · Staff ·

    Hello there,

    Many thanks for reaching out.

    Are you able to confirm the URL of the website that you need assistance with please?

    Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:
    https://wordpress.org/support/forums/

    It sounds like there could be a hosting issue happening there.

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