Inaccessible Content

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  gusa2016 · Member · Apr 29, 2016 at 12:13 am

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  After changing the domain name of the blog, overnight my content was erased. I can see that I have posts, but I cannot see, edit, or access them in any way. My theme and customizations have been deleted, and I cannot make new posts. Please respond ASAP.

  The blog I need help with is: (visible only to logged in users)

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  micawbr · Member · Apr 29, 2016 at 12:19 am

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  I’ve tagged this for a staff member’s attention.

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  supernovia · Staff · Apr 29, 2016 at 9:25 pm

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  Hi @gusa2016, thanks for reporting. We’ll have this corrected shortly.

  Can you let me know what method you used to change the address?

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  gusa2016 · Member · Apr 30, 2016 at 1:51 pm

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  @supernovia

  Thank you so much! I did Domain Settings > Edit Site Address > Change Blog Address, but I accidentally made it so that the previous site name was still active. Not sure what role that played in the technical glitch. I see it has been fixed and I am incredibly grateful! Thank you so much!

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  supernovia · Staff · May 2, 2016 at 10:17 pm

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  No problem, @gusa2016 . Did you also change the username?

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  gusa2016 · Member · May 2, 2016 at 10:18 pm

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  No, for whatever reason I kept the username gusa2016. Thanks for all your help!