Inactive Settings in Post after setting up Publicize.

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  amydawsondesign · Member · Oct 23, 2017 at 9:02 pm

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  After linking multiple accounts to my Publicize, when I got to post the area under the Publicize settings that would allow me to check off which social media pages to post to is inactive. I can’t choose which pages [none are checked] and I cannot put in a Custom Message. I’ve looked all over in the support for the theme I am using and elsewhere, so far I haven’t found how to fix this.

  The blog I need help with is: (visible only to logged in users)

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  tehila440 · Member · Oct 23, 2017 at 9:20 pm

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  Hi,

  Sorry for the frustration. Here is link of common reason a post failed to publicize.

  https://en.support.wordpress.com/publicize/#common-reasons-why-a-post-failed-to-publicize

  I am adding a tag for a staff member to help get you resolution as well.

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  amydawsondesign · Member · Oct 23, 2017 at 9:46 pm

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  Thanks for responding. After a few more tries, I deleted the post all together and tried a fresh post. It worked, but I’ll check out the link you provided.

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  tehila440 · Member · Oct 23, 2017 at 10:12 pm

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  Ok great. I am glad you were able to get it working :)

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  kokkieh · Staff · Oct 24, 2017 at 4:50 am

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  Hi there,

  Do I understand correctly that you wanted to share a post that was already published? That is not possible on the free and Personal plans, no. Publicize only triggers when you publish a post for the first time. Once published, the only way to share is manually.

  With the Premium and Business plans you have the option to re-publicize a post that has already been published, and even to schedule when a post should be shared.