inactive website

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  aycagunay · Member · Dec 17, 2021 at 3:57 pm

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  hello, my website gokaygunay.com is not working. please inform me about what to do or pay to be able to pubsh the website.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Dec 17, 2021 at 6:27 pm

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  Hello there, It looks like your WordPress.com upgrade plan may have expired.

  I’ve flagged this thread for Staff assistance. Thanks for your patience while they get back to you.

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  helper-heroponriki · Member · Dec 17, 2021 at 7:43 pm

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  @aycagunay You’ll see that error message if you’re trying to map a domain to a WordPress.com website without a plan upgrade.

  However, It doesn’t look like you’ve had a paid plan here since December 2020 and your domain nameservers appear to be pointing to GoDaddy.

  Are you trying to move your website here to WordPress.com or has your GoDaddy site plan expire?

  If it’s your GoDaddy hosted site, you would need to reach out to them to renew your site.

  If you’re moving to WordPress.com, please let us know which site you’re using to set up your new site. Once we have that information, we’ll be better able to advise.

  Thanks.