Inactive WordPress account using my email

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  jpwest46services · Member · Mar 28, 2019 at 3:23 pm

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  I want to create a new WordPress account, but my email is associated with an existing account. I reset the password and viewed the account – it was created in 2014 and nothing was ever done with it. How can I get my email address off of this account? If I close the account, I can’t create a new account with my email address for 30 days.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 29, 2019 at 10:38 am

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  Hi jpwest46services,

  I reset the password and viewed the account – it was created in 2014 and nothing was ever done with it. How can I get my email address off of this account?

  You should be able to login to the old account, go to the Account Settings page and add a new email address there. Doing so will free up the email address, meaning it can be added to a different WordPress.com account.

  If you have any trouble, please reply here logged in to the other account and I’ll be happy to take a look.

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  jpwest46services · Member · Mar 29, 2019 at 1:02 pm

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  Makes sense, but I’ll need to switch the email to another one of my addresses, because I have to be able to receive and confirm the email. If that’s the only way to do it, I guess I have an address I can use.

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  fstat · Staff · Mar 29, 2019 at 1:36 pm

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  Hi there,

  Yes, that’s how you need to do it. Use a third email address.

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  jpwest13 · Member · Mar 30, 2019 at 5:13 pm

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  Thanks, this worked.