Inappropriate advertising content

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  haloangel1 · Member · Jan 20, 2019 at 6:06 am

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  My readers are complaining that there is an add on my page that have a man and woman in bed that is saying what cheaters have in common. While I understand with my free plan I can expect adds, I need to know that they are not vulgar in nature. Can you please set a filter for what is allowed on my page? My post was about cheating, eating sugar and honoring my dad in the process. Please help!

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jan 20, 2019 at 7:49 am

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  The shown adds depend on several factors beyond control of wordpress.com, e.g. browser history, coockies, …

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  fstat · Staff · Jan 20, 2019 at 5:07 pm

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  Hi there,

  If you or your readers see an ad that is inappropriate, please make a screenshot of the ad and attach it in a reply to this message.

  Here is how to make a screenshot:

  Take a Screenshot

  This will better help our ads team identify and find the ad.

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  haloangel1 · Member · Jan 23, 2019 at 5:55 am

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  I did make a screenshot. I’m attaching it. Two different readers saw the same ad.

  Thank you for your help.

  

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  kokkieh · Staff · Jan 23, 2019 at 7:42 am

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  Hi there,

  We serve millions of ads across WordPress.com every day, and it’s impossible for us to track down a specific ad based on a screen shot alone.

  Please ask your readers to report those ads using the “Report this ad” link, as that will send us all the information we need to follow up on this.

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  justjennifer · Member · Jan 23, 2019 at 8:32 am

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  @kokkieh-for whatever reason, it’s been my experience in a couple of cases that the “Report this ad” link or “About these ads” link aren’t visible. ?

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  gemmacevans · Member · Jan 23, 2019 at 9:31 am

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  @justjennifer — oh! If you see another ad without a “report this ad” link, it would be great if you could make a screenshot of it and send a link to the post or page where it appeared along with your browser version, so we can take a closer look.

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  gemmacevans · Member · Feb 1, 2019 at 10:07 am

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  @justjennifer — just following on from the screenshot you made and mentioned in this thread. You mentioned this being used as an example for the missing the report ads link. I can see links in that one, is this the correct screenshot? :)

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  justjennifer · Member · Feb 1, 2019 at 10:25 am

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  Hi @gemmacevans, yes it is. None of those ads have the “report this ad” link that would lead a user to this support guide https://en.support.wordpress.com/about-these-ads/

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  fstat · Staff · Feb 1, 2019 at 1:00 pm

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  Hi Jennifer,

  When someone clicks on the ‘Report this ad’ link it doesn’t get redirected on that form, it automatically reports the ads to our advertising team.