Including GSTIN & generating Tax Invoice for Business Plan Subscription

  • Unknown's avatar
    ramaiahuniversity · Member ·

    We are a Private University in India, purchasing a business plan subscription on WordPress.com to host some content. As per the Indian government norms for businesses, the GSTIN number of the Business must be captured during the purchase and a Tax Invoice need to be generated for the purchase of subscription. As of now, we don’t see any provision on the billing page for capturing GSTIN. Please direct how to proceed.

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    It looks like you made that purchase already – thanks!

    I’ve reached out to our Accounts team to see how you can get a receipt that will work for your tax records. I don’t have an estimate to how long that will take, but we’ll update you here as soon as we hear back.

    In the meantime, please let me know if you have any questions.

    Thank you!

  • Unknown's avatar
    helper-heroponriki · Member ·

    Thanks for your patience! The Accounts team is looking into how they can add self-service GSTIN entry at this time.

    In the meantime, you can modify your receipt to add your tax information before you print that receipt for your records by using the “Billing Details” field. You can find how to do that here:

    https://wordpress.com/support/billing-history/#viewing-receipts

    If you need help in the future, your Annual Business plan gives you access to priority email and live chat support here: https://wordpress.com/help/contact

    I hope that helps!

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