Incomplete import from Xanga

  • Unknown's avatar

    Hi there, I’ve been trying to import my archive files from Xanga. The archive I downloaded had 8 xml files, but even after uploading all eight, it’s only restored 1 year of my content. I have 9 years worth in total. Appreciate any help, thanks!

    Site: (email visible only to moderators and staff).
    WP.com: Yes
    Correct account: Yes

  • Hi @tanjonny, I know that import can be a bit finicky. Are you uploading them one at a time in numerical order, starting with 0? And, would you mind trying that again?

    If that doesn’t work, we’ll find a way for you to get the files to us so we can take a look.

  • Unknown's avatar

    Hi @supernovia, I initially uploaded them one at a time – but immediately one after each other. 2nd time round, I uploaded one, waited for WordPress to email that it had completed, and then upload the next. But neither seemed to work. It still only shows the same content after I had uploaded the first xml file.

    With each xml that I upload, I’m supposed to see additional content – or is it a case whereby only once all 8x are uploaded that I see it populated?

    In any case, do let me know if forwarding over the files would make this easier. Am grateful to help bring back 9 years of my life :)

  • Unknown's avatar

    We’ve sent you an email to the email address on file for your account with the same subject line as your forums post.

    Please sent Support your archive files in a reply to that email and they can continue helping you there.

    I hope that helps!

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