Incorrect billing

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  sandraredfern · Member · Feb 5, 2023 at 10:59 am

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  I was charged for a domain name but I have no domains/sites. I need to reverse the charge and remove myself from all things wordpress.

  I don’t have a site with WordPress.com yet

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  staff-totoro · Staff · Feb 5, 2023 at 10:54 pm

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  Hi there,

  Is it possible you made your purchase under a different login? I don’t see any charges under the account you are logged into currently: https://wordpress.com/me/purchases/

  Can you please fill out the form here to the best of your ability to let us know more info about this transaction? https://wpchrg.wordpress.com/

  If the info you have is not a match for what we show in our system, then a contact form will appear that will allow you to send a direct message to our billing support team, and from there they will reach out to you directly via email. Thanks!