Incorrect charge on my credit card

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  kokomostudio · Member · Mar 11, 2022 at 6:58 pm

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  Hi, I was charged $14.33 on my credit card by WordPress on 1/30/22, It may be for an old site which I think is deleted but not sure as I cannot access that old site. Please contact me via my email or phone number. Thank you, Spary

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-sheva · Staff · Mar 11, 2022 at 7:02 pm

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  Hi @kokomostudio,

  We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com