Incorrect Currency

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  greglecrone · Member · Jun 4, 2020 at 6:29 pm

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  I am an American Armed Forces member who just moved back to the US from the UK. I started the registration process while still in the UK but now I’d like to import a domain I have already registered but all of the billing appears to be showing up in GBP instead of USD. Do I need to delete my account and start over?

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  austinsangs · Member · Jun 4, 2020 at 8:03 pm

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  Hello @greglecrone,

  Do I need to delete my account and start over?

  No, You don’t need to delete your account and start over, the staff will be able to assist you with the currency change.

  I have added a modlook tag so that staff can assist you with the currency change. Please be patient while they respond.

  Thanks!

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  staff-zinnia · Staff · Jun 4, 2020 at 9:08 pm

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  Hi –

  That’s no trouble at all. I’ve updated the currency on the account to be in USD. The change could be visible to you now.

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  greglecrone · Member · Jun 4, 2020 at 9:27 pm

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  Thank you for the help. It appears that when I try to transfer my domain to WordPress, the amount to be charged is still showing as £15.00.
  Does this have something to do with buying the domain while I was in the UK?

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  staff-blorbo · Staff · Jun 4, 2020 at 10:34 pm

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  Hm, it seems the change didn’t take.

  Please try again now. :)