Incorrect Images Displyed

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  orinocho · Member · Jul 17, 2020 at 6:48 pm

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  I have an issue with images on my wordpress site and Facebook – when I create a new Facebook post, the image displayed is not what it should be – the image is cropped. What have I done wrong? Where does Facebook get the image it displays in a post?

  Many thanks

  The blog I need help with is: (visible only to logged in users)

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  orinocho · Member · Jul 18, 2020 at 6:16 am

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  Anybody got any ideas?

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  orinocho · Member · Jul 18, 2020 at 6:17 am

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  Anybody got any ideas?

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  staff-mckluskey · Staff · Jul 18, 2020 at 12:11 pm

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  Hi there!

  I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with Bluehost.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.