Incorrect page formatting
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I am working to help with problems on a teacher’s blog at http://lambsearthscience.wordpress.com/. When you view the blog the formatting is completely wrong. The post below on my blog shows screen shots of what it currently looks like compared to what it should look like. The only thing I have found for her to try is in the writing settings. I have told her to check to automatically fix the xhtml settings. She hasn’t tried this yet but I thought I would go ahead and post here for suggestions. Any help would be greatly appreciated.
The blog I need help with is: (visible only to logged in users)
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When is visit http://lambsearthscience.wordpress.com/ the site looks normal. Has she fixed the problem?
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No, it appears this is a problem with our school’s network. When I view the site at home, it shows without formatting problems. I thought maybe it was a problem with our Websense and asked our tech support for help on the issue. They said that since the site does load that it is not a Websense issue. I thought maybe someone had experienced a similar problem and could give some suggestions.
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It might be possible that there is a cache issue.
It might be on the computer (and browser) she is using. Clear the browser cache and cookies. Restart. Which browser is she using?
With this, I am beyond my technical knowledge. I’m not familiar with networks and such technical things, but there have been occasions when there was some issue with the router cache: husband took care of it.
Because it loads properly away from the school network, it seems logical that the problem is there, not with WordPress.
If you want to contact Support to be sure:
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Hi there!
I looked at the screen shots and it appears the browser is not rendering the websites CSS correctly clearing the browsers cache should solve the matter…
Here is the support doc link that explains how to clear the browser cache… → Browser Issues
-sk
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I have cleared cache for IE and Firefox on a few machines and we still have the problem. Thanks so much for your suggestions. I really don’t know what else to tell her. I know she is frustrated she is unable to use her site with her classes.
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This truly isn’t a wordpress issue. If you search the internet you will find numerous articles all on the subject of IE7 failing to render CSS correctly.
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Ding dong! I clicked submit too soon. Why don’t you suggest that she downloads and uses Firefox? http://www.mozilla.com/en-US/products/download.html
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I’m having a similar problem, but I’m seeing it on every single WordPress page I open. The pages open extremely slowly, and when they eventually load, they only ever have the bad formatting.
The page above – http://lambsearthscience.wordpress.com/ – looks broken to me as well.
This is happening in three different browsers: Chrome, Firefox, and IE.
I guess it must be something on my end. I haven’t tried clearing the cache, but it seems like that wouldn’t be a problem in three browsers.
And this is only a problem with WordPress as far as I can tell. Every other page I visit (and there’s a lot of ’em) opens up just fine.
Going to try the cache now. But any other suggestions would be appreciated!
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raincoaster,
Thanks for the reply. Nope, the connection seems pretty fast otherwise. I just test-downloaded a 100mb file, and it took about 4-5 minutes.
Generally download speeds are pretty good in this space. Uploads can be iffy, but downloads are consistently fast enough for me.
Except, it seems, in the case of every page under the WordPress domain! I get these horrendous download speeds, and half-loaded pages. So just like you say, it seems like a super slow connection – on par with dial-up or worse – but there must be something else going on. Whatever it is, it’s very specific to WordPress.
Thanks again! And any other thoughts or suggestions would be most welcome.
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Try looking at Facebook as well; many proxies try to prevent users for viewing social websites like WP.com and Facebook.
Also: have you recently upgraded a virus scanner or firewall? Try to set WordPress.com as a trusted domain.
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Facebook works fine. And I tried turning off the virus scanner but that didn’t help.
There’s someone else on the network i’m using here, and I just asked: he’s seeing a similar problem. He’s also seeing it with Tumblr and Flickr, and now I realize I’m seeing it with Tumblr too (but not Flickr, hmm…). This guy is plugged directly into the Comcast modem. So… Perhaps a firewall in the modem? He thinks it might take a call to Comcast to fix it.
It’s looking very much like it’s not a WordPress problem specifically, so I’ll leave it at that, and not distract further from the original post.
Even so, if anyone has any thoughts, I’d be interested.
And thanks again for the suggestions, raincoaster!
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You’re welcome. I hope you find out what it is and it’s fixable. There was an ISP in the UK not long ago that blocked all images from WordPress.com as well, Sky it was, now that I think of it.
If Comcast has done the same, there will be HELL to pay on their side.
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Aaaaand now it seems to be working fine. After four or five days of it not working. A network programmer friend suggested it might be a DNS server issue with my connection here; like Comcast hadn’t updated their DNS server. Not sure if that’s how he phrased it exactly; that’s just my interpretation. Anyway, I didn’t even get a chance to check that on my end (I could have specified a DNS server of my own on my own machine) before it cleared up.
To recap: a network problem caused the CSS to not format correctly, leading me to suspect their was something wrong with WordPress.
This is likely a very different issue than what the original poster was seeing.
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