Incorrect Refund Amount

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  xeebot · Member · Jul 2, 2017 at 2:27 pm

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  I put in a refund and it only gave me $22 instead of $35

  I believe it tried to charge me for a domain that I already own.

  Please correct this and refund the full amount.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jul 2, 2017 at 5:18 pm

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  I see that someone has tagged this for Staff assistance. Being the weekend, and a holiday weekend for some, it may take a little longer than normal for their reply. Appreciate your patience.

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  kokkieh · Staff · Jul 3, 2017 at 10:16 am

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  Hi there,

  I see you already have an open ticket with our billing team as well, so I’m closing this as a duplicate. You should receive a reply to that ticket soon.