Incorrect renewal – refund please

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  developaplayer1272 · Member · Oct 11, 2022 at 10:32 am

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  Hi, I just got debited a renewal fee for a website domain that I have requested be closed on several occasions. Please can I ask for this to be picked up by billing and the amount returned? Thank you

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Oct 11, 2022 at 2:10 pm

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  Hi there:

  I took a look, and it doesn’t look like there’s any history of purchases, transactions, or billing activity under the account you’re currently logged into, so we’re limited to what we can help with and advise here.

  Is this regarding the site developaplayer.com? If so, that domain is registered with GoDaddy, so you would need to contact them if they charged you for a renewal.

  I hope that clarifies things!