incorrect site name when new blog posts are emailed

  • Unknown's avatar

    I have a website on that uses WordPress and is on my own domain. I have a blog on that site. Every time I post a new blog, it emails my subscribers. In April 2019, I rebranded my company and our name changed. Our URL stayed the same. I changed the site title and tagline, logo, and everything in WordPress. However, when my subscribers email notifications of new posts, it still says ‘New post on _____’ and includes the old/wrong company name. I am subscribed to my own blog, and when I click on ‘Manage my subscriptions’ at the bottom of the email that notifies of new posts, it takes me to WordPress.com where my subscriptions are listed, and there it lists the only name also. Where is this setting, and how do I change it? Everything is correct on the website itself. It’s just these darn email notifications!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi sarahbuek,

    when my subscribers email notifications of new posts, it still says ‘New post on _____’ and includes the old/wrong company name

    It sounds like there is a mismatch in site addresses happening somewhere. insightsintoimpact.com is a Jetpack connected site so please contact the Jetpack support team for advice:

    Contact Support

    They can then take a closer look at your site settings and what could be causing this to happen.

    Thanks!

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