Incorrect SSL Certificate Name

  • Unknown's avatar

    Hi There!

    I am doing SEO work for a client’s website. Through an audit, we discovered that an SSL certificate has the incorrect SSL certificate name listed: *.wpengine.com
    wpengine.com. When I check the certificate for this subdomain is is registerd to RapidSSL. But how do I actually see this and change it through WP? I site was built well before I got access to the back-end. So is there something I’m missing that I don’t have access to?

    How do I fix this?

  • Hi, you will want to reach out directly to your registrar.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

    WordPress.com vs. WordPress.org

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

  • Unknown's avatar
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