incorrect stat results
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I paid for advertising to my blog and received over 90 clicks from facebook and my stats say that I have 0 clicks something is very wrong.
The blog I need help with is: (visible only to logged in users)
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Can you tell me more about what you mean? Did you post ads on Facebook? And you can see in Facebook’s system that you had 90 people click on them to visit your site?
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Yes, and now it shows 98 clicks and likes, but my wordpress stats show 0 and under 10. Can you tell me why that is?
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I’m not entirely sure how Facebook ads work, but if they direct the user to a wrapper instead of the actual site, then we can’t tell that someone visited the site. Can you check in with Facebook about how these clicks should be working?
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Hi Shawna,
The strange thing is that I have advertised through Facebook before and wordpress never had a problem calculating the results. Even this last one if you look at the bottom of my post where the share buttons are you will see 98 shares for Facebook, but in my stats there is 0. A clear discrepancy in accuracy. I will check with Facebook to see if they have done something different than usual. Unfortunately, they do not respond to inquiry questions.
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Well, the number on your Facebook share button won’t correlate with your visitor or viewer stats. Someone can share your post on Facebook without visiting your actual site.
Not sure if that clears up the rest of the problem you’re seeing.
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I hope what I post helps you. Know that the numbers reflected on your blog posts reflect only the times that a visitor actually clicked the share button on your post on your blog and not elsewhere.
Our stats are not real time stats and take time to update. There are frequent fluctuations that most do not notice because we aren’t watching the process. For details see here http://en.support.wordpress.com/stats/ and note the views and viewers take hours to update.
Our stats are page view stats. But please do not assume that everyone who clicks a follow, like, share, reblog or comment link actually reads the post on your blog because odds are they may not.
Follow, like, share, reblog or comment clicks are not page views. In fact, follows, likes, shares, comments and reblogs are completely misleading when you are talking about page view stats.
Your followers and anyone with a WordPress.com/Gravatar account who is logged into WordPress.com can “follow” your blog, “like”, “share” and “reblog” your posts and “comment” in several locations such as the Reader, without ever clicking into your blog and creating a single page view stat. Subscribers control how frequently they receive your posts (instantly, daily, weekly) and can comment without clicking into the blog.
Logged in visitors using a mobile can read the full post without creating a page view stat. https://en.forums.wordpress.com/topic/wordpresscom-reader-show-full-text?replies=31#post-1373606
You can control the length of the entry sent out on your RSS feed here Dashboard > Settings > Reading. Choose the “summary” setting for your RSS feed rather than to “full text”. That will compel followers who are not using mobiles to click into the blog to read the full post which will create a page view stat.
If you are sure your stats need to be investigated then you need to be specific and post details here so Staff know exactly which stats you are referring to when they get to this thread.
You can post screenshots and share them with Staff. You can use http://snag.gy/ to share screenshots. Or you can use the WordPress.com guide I linked to and upload it to your Media Library, and return to this thread to provide the file name so Staff can examine it.
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