Incorrect WordPress URL filled in

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  toastcrackersclub · Member · Nov 20, 2019 at 9:42 am

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  Hi guys, please, advise how to adjust already filled WordPress URL (incorrectly filled), which now is not allowing me to reach an admin panel anymore.

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  staff-mckluskey · Staff · Nov 20, 2019 at 12:14 pm

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  Hi there!

  Can you please let me know the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software you need to seek help at these forums:

  https://wordpress.org/support/forums/

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  toastcrackersclub · Member · Nov 20, 2019 at 1:15 pm

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  Hi! Hope you are fine!
  Not sure if I am experienced enough in checkin` site basis :)
  If it`s possible, can you, please, double-check – https://toastcrackers.kiev.ua.
  Thanks in advance for your help!
  Elena

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  staff-mckluskey · Staff · Nov 20, 2019 at 1:24 pm

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  I’m afraid that, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with another company.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can find help with your question at: https://wordpress.org/support/forums/
  http://wordpress.org/support/ is also a great resource for sites using the open source WordPress.org software.

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  toastcrackersclub · Member · Nov 20, 2019 at 1:26 pm

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  Thank you much for your advice! Have a good day :)