Incorrect: ‘Your post has not received any views yet!’

  • Unknown's avatar

    I posted an item and then viewed it from another computer, using a browser in which I was not logged in to WordPress. A few days later, I looked at the stats page for that post. It said the post had had no viewers. WordPress seems to say that visits won’t count for browsers that don’t use Java. (See https://en.support.wordpress.com/stats/#views-and-visitors). But it appears most browsers don’t use Java anymore — Chrome, for example, and newer versions of Firefox. Is there a way of getting a relatively accurate count of actual pageviews?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    I posted an item and then viewed it from another computer, using a browser in which I was not logged in to WordPress. A few days later, I looked at the stats page for that post. It said the post had had no viewers.

    What was the post? I viewed a post on your site while incognito in Chrome, and the view was recorded immediately, so nothing is wrong with the stats itself on your site.

    What browser did you use, and are you using any kind of tracking protection or ad blocking in that browser?

    WordPress seems to say that visits won’t count for browsers that don’t use Java.

    The page you link to references JavaScript, not Java, which is something completely different. All modern browsers use JavaScript, as any interactive element on any modern website is built with that code.

    But all browsers also give the option to turn JavaScript off, and there are many browser add-ons like ad blockers, tracking blockers, security add-ons, and others, that block JavaScript code on a website from loading. This blocking can happen even for necessary JavaScript code on a site, i.e. code that isn’t ad- or tracking-related – many of these add-ons are blunt tools in this regard.

    Is there a way of getting a relatively accurate count of actual pageviews?

    Our stats show you an accurate count of actual pageviews using any browser that allows us to record that view.

    However, if someone chooses to disable the features in their browser that allow such tracking, or if someone installs a browser add-on that actively blocks that type of tracking, there is no way for us, or any other analytics service, to track that view.

  • Unknown's avatar

    OK, thanks for the clarification. The post in question is at https://thefailedsystem.wordpress.com/2019/06/06/shooting-rogue-drivers/. I was using Palemoon as my test browser, with no ad blocking or other extensions. I see some pageviews have been recorded now, but presumably those weren’t mine, as those counts were added several days after my visit. So I’m still not sure why my visit wasn’t recorded.

  • Hi there,

    Please use a different browser to check if your (logged-out) visits are recorded. Pale Moon is based on an older FireFox version and uses a different rendering engine. This might be the reason that your visits are not counted when you’re using this browser.

  • Unknown's avatar

    That seems to be it. It looks like a visit was recorded when I used Internet Explorer. Thanks!

  • Thanks @raywoodcock. My guess is that Palemoon has settings that cause our stats to not recognize you as a user. You might look into User Agent settings, particularly if you’ve changed the default.

    Cheers :)

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