Incorrectly Billed

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  kimidnight · Member · Aug 26, 2020 at 2:02 am

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  I was just billed $96.00 for a plan renewal, but I did not renew my WordPress plan. When I signed in, my WordPress account does not read that I have any premium plans and this site is still using a free WordPress URL. I would like the $96.00 refunded to my account.

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  mrsnlchauhan · Member · Aug 26, 2020 at 3:42 am

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  Hi @kimidnight,

  Your issue needs staff intervention. This post has been tagged for their attention. Rest assured someone from the staff will get back to you on this soon.

  Best,
  Sunil Chauhan

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  ryrhino00 · Member · Aug 26, 2020 at 3:43 am

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  Hi,

  Please use this link to find out why you got charged.

  https://wpchrg.wordpress.com

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  fstat · Staff · Aug 26, 2020 at 8:23 am

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  Hi there,

  Looks like that charge is associated with another account. Please use the following link to contact our Billing team.

  https://wordpress.com/support/contact/?whywasi=charged